S1000 Privacy Policy — User Information Protection
This page explains how s1000 collects, uses, stores, and protects the personal information of users in Malaysia. Please read this policy carefully before using our platform.
Effective Date: 1 January 2026
Types of Information We Collect
During registration, s1000 collects information such as your full name, email address, phone number, date of birth, and identification details required for identity verification. This information is used to confirm that users meet the minimum age requirement and to manage your account securely.
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information relating to your bank account or e-wallet. Full account numbers are not stored directly by s1000 — this information is processed through a secure payment system that complies with current financial data security standards.
When you access s1000 via smartphone or computer, we automatically collect technical data such as device type, operating system, browser type, IP address, and time zone. This data helps us ensure the platform functions correctly across all device types and allows us to identify suspicious access.
We record usage activity such as games played, bets placed, active session durations, and in-platform navigation patterns. This data is not shared with external parties on an individual basis and is used solely to improve the user experience and detect any unusual account activity.
How Your Information Is Used
S1000 uses the information collected exclusively for the following purposes:
- Account management: Processing registration, identity verification, secure login, and account recovery when needed.
- Transaction processing: Verifying and processing deposits and withdrawals in MYR to the bank account or e-wallet registered in your name.
- Platform security: Detecting and preventing fraud, unauthorised access, duplicate accounts, and any activity that violates s1000's Terms & Conditions.
- Service improvement: Analysing aggregated usage data to improve platform performance, user interface, and navigation flow across all devices.
- Account-related communications: Sending important notifications such as transaction confirmations, security alerts, and policy updates that affect your account.
- Legal compliance: Complying with applicable Malaysian legal requirements, including reporting to the relevant authorities where required by law.
S1000 does not use your personal information for third-party marketing purposes or sell user data to any external party.
Use of Cookies & Tracking Technologies
S1000 uses cookies — small text files stored on your device — to keep the platform running smoothly and to deliver a better experience. We use two categories of cookies:
Essential cookies: Required for core platform functions such as maintaining your login session, remembering your language preference, and ensuring transactions are processed correctly. These cookies cannot be disabled without affecting platform functionality.
Analytics cookies: Used to understand how users interact with the platform, such as the most frequently visited pages and general navigation flows. This data is collected in aggregate and is not linked to any individual's identity.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the s1000 platform.
Data Retention, Security & Information Sharing
Account and transaction data is retained for as long as required for operational and legal compliance purposes. Once an account is officially closed, personal data will be deleted or anonymised within a set timeframe, unless Malaysian law requires longer retention for audit or financial investigation purposes.
S1000 uses data encryption in transit and at rest, strict access controls for internal staff, and continuous monitoring of system activity. User passwords are not stored in plain text — they are processed through a secure hashing algorithm. Security reviews are conducted regularly to identify and address any vulnerabilities.
S1000 does not sell or rent user data to any third party for marketing purposes. Information may be shared only with payment service providers that process your MYR transactions, and only to the extent necessary to complete those transactions. All providers are required to comply with equivalent or stricter privacy standards.
S1000 will disclose user information to the relevant authorities in Malaysia where required by court order, applicable law, or in the context of investigations involving fraud, money laundering, or other financial crimes. Any such disclosure will be carried out in accordance with proper legal procedures.
User Rights & How to Contact Us
As an s1000 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. You can also update basic information directly through your account settings.
- Right to Erasure: You may request deletion of your personal data upon account closure, subject to legal retention requirements that may prevent immediate deletion in certain cases.
- Right to Object: You have the right to object to any data processing that is not related to our contractual obligations or legal requirements.
To submit any privacy rights request, or if you have concerns about how your data is handled, please reach out to the s1000 team:
Support Email: [email protected] — All privacy requests will be handled in Bahasa Malaysia within 14 business days.
Amendments to This Privacy Policy
S1000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements in Malaysia, or platform improvements. Any amendments will take effect immediately upon being published on this page.
We encourage you to review this page periodically, especially after receiving any notification from s1000 about policy updates. The "Effective Date" at the top of this page will be updated whenever changes are made.
Continued use of the s1000 platform following any amendments constitutes acceptance of the updated policy. If you do not agree with any changes, please contact us or stop using the platform and close your account.
Further Questions About Your Privacy?
Check the FAQ section for more information, or register an account to start using the s1000 platform with full data protection.